The FAQ
Do you Travel?
I do! I love to travel, I do require a travel fee outside of the Rochester, NY area
How long have you been doing this?
I have loved taking pictures since I was a kid. I would say about 10 years old. We won't mention my age. But I have loved, and self-taught myself everything I know,
How many photos do we get?
How many images you will receive is completely based of what package you purchase.
How do we get our photos?
Your photo's will be delivered to you via online gallery, this option is great and so easy to share with all your friends & family. anyone can view them as long as you share the link with them, only those who you share your pin# with can download and or print them.
Do you retouch photos?
I do retouch all the images; I hand edit each image. I do try to keep them as true to your session, so nothing crazy, but my usual artistic touch.
Whats your turn around time?
My turn around time is approximately 2-3 weeks, more like 3 weeks during the busy seasons. You do receive sneak peeks during that process.
How do we book you?
You can book with me via email, phone and or messenger via facebook.
amyemensphotography@gmail.com
amyemensphotography/facebook
All sessions do require a non-refundable reatiner at booking.
Can you help us with planning?
absolutely! This is what I am here for, It's all part of the process.
How far out do you book?
I book about 6 months in advance, I would suggest contacting me as soon as you have a date in mind or need to book a session.
Weddings are about a year, year and a half in advance.
What should we do for an engagement session?
As for Engagement sessions we would communicate about your session, we would discuss a location as well as details for your session.
What should we wear?
This is also something that will be discussed to make sure that your session turns out beautifully, it's all part of the planning/details.
Terms and Conditions
Thank you for choosing my photography services! To ensure a smooth and enjoyable experience, please review the following terms and conditions:
1. Booking and Retainer
- Each session package booked requires a 30% nonrefundable retainer to secure the date and time of your session. This retainer will be deducted from the total cost of your selected package.
- The remaining balance is due on or before the day of the session.
2. Payment Methods
- Payments can be made via Venmo, Cash,Check
- A receipt will be provided for all payments made.
3. Cancellation and Rescheduling
- In the event that you need to cancel your session, please notify me as soon as possible. The retainer is nonrefundable, but I will work with you to reschedule your session at a later date if needed.
- Rescheduling is subject to availability and must be done at least 48 hours in advance.
4. Session Duration
- The duration of each session package is specified in the package description. While I strive to adhere to these timeframes, some flexibility may be required based on various factors.
5. Image Delivery
- All images will be delivered via an online gallery. You will receive a link to access your gallery, where you can view, download, and print your images with the provided printing rights.
- Delivery timelines for edited images may vary depending on the package chosen and my current workload.
6. Copyright and Usage
- The photographer retains the copyright to all images taken during the session.
- Clients receive printing rights for personal use but may not sell or commercialize the images without prior written consent.
7. Location
- Location ideas can be provided upon request. Travel fees may apply for locations outside of a specified radius from my studio (25 miles or more).
8. Liability
- While I take every precaution to ensure a safe and enjoyable session, I am not liable for any injuries or damages that may occur during the session.
9. Agreement
- By booking a session, you agree to these terms and conditions. A formal contract may be provided to outline the specifics of your session.
If you have any questions or concerns regarding these terms and conditions, please feel free to reach out. I look forward to capturing your special moments!